In the 1920’s, an experiment meant to improve employee performance took place at the Hawthorne Works Factory in Hawthorne, IL, where management thought that changing the lighting in the factory might improve employee productivity. Indeed, when the lighting was raised in the factory, productivity increased. Conversely, when the lighting was decreased, productivity increased. Wait. What?

There are three M’s of employee management. You motivate your employees, get them excited about your brands and excited about being part of your successful team. Successful motivation means you are all working towards the ultimate goal of increased sales that will make your dealership an overwhelming success.